By the time a decision is finished, the hard part is over: the options weighed, the trade-off accepted, the person who could actually make the call. That all happened somewhere else, in a conversation nobody wrote down. Decide is where it happens instead.
Somebody notices a call has to be made.
Write the question alone, or the whole thing yourself and pick a type to match. Both are one line to start, and neither is the fallback. Traceway shows you what you already decided near it.
Options are argued. Evidence lands. Authority is still unclear.
A working record that exists before the answer does. Everything said around it attaches itself, and Trace names what is still missing before it can be decided.
Someone with the authority picks an option.
By then the record is already written: the option chosen, why it was chosen, and the alternatives that were not, which is the part a review actually asks for.
Options accrue. Evidence arrives from the call and the thread you were already in. Trace keeps a running list of what is still missing, or you fill it in yourself, which is always an option and never a fallback. What it will not do is let a thin record through: while the cost, the alternatives or the authority are missing, it stays visibly undecided.
PRODUCT PREVIEW · 43 SECONDS · CAPTIONED, NO SOUND
It is not a record yet, so it never satisfies a compliance query, and it says “being decided” everywhere it appears.
One line is all it takes to open one. A decision with no alternatives, no rationale and nobody accountable does not become a record. Trace names what is missing; you or the work fills it in.
An open decision that goes quiet gets asked about, then archived with a reason on the record. Silence is never agreement.
Every decision carries its own impact analysis: what it depends on, what it conflicts with, and what it would replace. A contradiction is flagged while the decision is still in review, so it is settled before anyone signs, not discovered after.
PRODUCT PREVIEW · 49 SECONDS · CAPTIONED, NO SOUND
Every one of these can feed the same open decision, so you never retype anything and no one has to remember to file. You turn them on one at a time, in your own order. The ones that involve a conversation only ever run inside your consent rules.
The agenda goes in before and the outcome comes out after, with your recording policy, not ours.
React to the message that was the decision, and it opens one without leaving the thread.
A decision buried three replies deep in a PRD comes back to you as a suggestion.
Often the real decision is a ticket comment. Read-only; we never write back.
Forward it, or label it. The thread becomes the evidence.
The best-documented decisions you make: options and reasoning already written out.
The corridor, the car park, the walk back to your desk. Say it once; confirm it later.
The best capture there is: the record is a by-product of the work.
Connections are made by an administrator, one platform at a time, and each one states exactly what it may and may not do before it starts. Installing an app never means anything is being listened to.
Plenty of decisions are already made by the time they reach you. Paste the thread, drop the doc, forward the mail. Trace finds the decision inside, drafts it with the alternative that was considered, matches the goal above it, and waits for a human to save. Recreated detail for detail from the real screen.
Effortless capture is only safe if a person still says yes. So the confirmation step is designed to be answerable in seconds, and deliberately kept small enough that you actually answer it.
Wherever you already are: Slack, email, or your phone. Ordered by what matters most, never a backlog with a number on it.
“Yes, that was a decision” opens the record. “No” makes it disappear, and Trace gets better at the difference.
Anything you never got to closes itself with a receipt on the record, so a gap is always visible as a gap.
A system that hears decisions is only acceptable if the limits are published, specific, and the same for everyone, including us. These are commitments, not settings we might revisit.
If Traceway is listening, everyone in the room can see it. Every time, with no way to hide it.
External calls, one-to-ones, HR and anything privileged are never listened to. You can exclude more.
Cited excerpts stay on the record as evidence; the transcript behind them is discarded.
Not for identification, not for convenience, not ever.
There is no ambient recorder and nothing watching what you type or look at.
There is no per-person analytics in Traceway. Health is reported for a workspace, never for an individual.
It is a personal setting, and an administrator cannot override it.
Until a person with the authority confirms it, it does not exist as a record, and it says so.
See Traceway on your kind of decisions, with a direct line to the team building it. No drip sequence.
The first five customers join as Founding Customers, chosen by fit. Data is held in the United States, or in the European Union for a workspace set up there. Request a demo from anywhere.